Store Customer Support
Description
Job Title: Support Associate | Sales Leadership Fast-Track
Location: Morena Blvd, San Diego
Starting Pay: $17.75/hr
Position Type: Part-Time (Entry-Level with Promotion Path)
The Opportunity: Support the Floor, Then Lead It
Are you looking for a path into high-ticket professional sales? Most retail support roles are just about moving boxes. This role is different. At Lamps Plus, we use our Support Associate position as a leadership pipeline.
We are looking for a motivated individual to master our operations, learn the technical side of the lighting industry, and transition into a Commissioned Sales Leader role where your income is determined by your performance, not just the clock.
The Career Path
Phase 1 (Operational Mastery): You will start by learning the product from the inside out. You’ll handle inventory, assemble high-end fixtures, and ensure the showroom reflects our premier brand standards.
Phase 2 (Skill Development): As you master the logistics, you will begin shadowing our top Sales Leaders to learn lighting design, client management, and professional closing techniques.
The Goal (Promotion): Our objective is to move you from an hourly Support Associate to a Commissioned Sales Leader, where you will manage your own book of business and earn significant performance-based incentives.
Key Responsibilities
To succeed, you must execute with Clarity, Consistency, and Timeliness:
Inventory Control: Receive and process high-end merchandise with 100% accuracy.
Technical Setup: Assemble and display luxury lighting fixtures, learning the specs and technology behind every piece.
Showroom Excellence: Maintain a pristine, professional environment and provide "White Glove" carry-out service for our clients.
Team Collaboration: Act as the backbone of the sales floor, ensuring our Sales Leaders have the product and support they need to win.
Who You Are
Career-Oriented: You aren't looking for a "job"; you are looking for a professional trade you can master.
Detail-Focused: You catch the small errors that others miss. You take pride in an organized, efficient workspace.
Driven: You are motivated by the prospect of moving into a commissioned role where your effort directly impacts your paycheck.
Capable: You are comfortable using ladders and can safely lift and move up to 25–50 lbs.
Why Lamps Plus?
We offer a structured environment where excellence is recognized and promoted. If you have the drive to move from support to sales, we have the training to get you there.